I went into the store on Friday, July 29th at 6:45 after filling up my car, as I do I every week, to purchase a carton of cigarettes.When I handed the clerk my manufacturer's coupon for the cigarettes he threw it back at me and said, "No!
Enter your PIN!". I can understand if they do not accept coupons, but I do not find it acceptable to be disrespecful to your customers. The clerk is overhead and I am income. I will not be going to any Chevron Stations again.
Prior to today my spouse and I both filled up there weekly. The average cost to fill each car is $60. Additionally, I buy a carton of cigarettes there weely at a cost of $50 before tax.
The annual fuel revenue they are losing because of this incident is approximately $6,240 and grocery revenue of $2,600 for a grand total of $8,840.The Better Business Bureau has a grade of "F" for this station for someone else's complaint and the are not eligible for accreditation.