68 views
Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

I was in the hurricane Harvey floods that hit Texas back in August. I lost everything I owned, but yet I was able to keep my card at a zero balance.

When I needed it the most, I called the customer service to inquire as to whether my card was valid or not. I had just had a new one sent out to me. They said my card was good and that I had a zero balance. My credit limit did go down because of me being late on a few payments and my Credit score decreasing.

But for Gods sake, I had lost everything! And I do mean everything. Well I went on my trip knowing that I would be ok coming home. There were two days in between myself calling and my trip.

The very next day, they cancelled my card. Leaving me stranded 120 miles from my home. When I called, they said they cancelled my card, seeing that I was struggling. Well duh!

Luckily, I found a nice truck driver that gave me the money to get back home safely. I have no family, children, husband or anyone I could call to help me. Chevron and Synchrony Bank, put me in danger that day. They didn't care about anything other than themselves.

That's what I get for being a good customer and keeping my card paid off. I guess there wasn't enough publicity in it for them to help a girl out.

Reason of review: Poor customer service.

Preferred solution: They owe me a apology and I want everyone to know that this company will stab you in the bank first chance they get!.

Chevron Cons: Them putting my life in jeopardy.

Location: 200 Crossing Blvd #101, Bridgewater, NJ 08807, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Chevron Reviews

  1. 49 reviews
  2. 12 reviews
  3. 8 reviews
  4. 4 reviews
  5. 4 reviews
Chevron reviews