Product: Chevron Customer Care Clear all filters (19 of 19 reviews match)
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Chevron in Tucson, Arizona - POOR Business ethics

1.0
Details
Once i paid for gas and started to fill up the pump stops and as i tried to explain to the employee he shuts me up and said ,maybe your tank is full without me even explaining what the problem is. He dismisses me to hang up the pump without any explanation on what is going on, like if i work for him. I was told it would be credited back to my account but the problem is i still don't have gas or the money i used is gone until its credited back on Monday. What am i suppose to do without gas or money to fill up? I always use chevron but some of your representatives are making Chevron look bad, specially when the store has bad hygiene with poor customer service.
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Review
#1634086 Review #1634086 is a subjective opinion of poster.
Service
Chevron Customer Care
Cons
  • Service
  • Them putting my life in jeopardy
  • Bad attitude
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • credit rip off
  • Money Hungry
  • Horrible Company
1.0
Details

Update by user Feb 19

I was at the Chevron today 2/19/2019 at approx 3:30 pm

Original review posted by user Feb 19

Long story short your cashier JAQ DAVIS is what she said her name was just went in to get gas like I always do every week from you guys because you're Chevron I was at the Chevron on Lake Mead & Lamb North Las Vegas...
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Review
#1475831 Review #1475831 is a subjective opinion of poster.
Service
Chevron Customer Care

Chevron in Los Angeles, California - Cancelled my Travel Clud without my knowledge

I have been a Chevron customer for over 40 years and have had great service even with my Travel Club membership up until a couple of months i pay my monthly dues and in a couple month's i receivd a check for the dues i have paid i called Chevron with no luck am i going to have to reapply for membership again i reall got a lot of good service for so many years
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Review
#1426630 Review #1426630 is a subjective opinion of poster.
Service
Chevron Customer Care
Reason of review
Poor customer service

Chevron in Crescent City, California - Service

In Brookings Or at the Chaveron Station there is 8 pumps and one attendent trying to keep up with the costemers. While there are 3 or 4 people who work in the store it self. The will not come out and help the other cousters so many of them drive off. Whats up with this, I thought you people was suppose to help the costumers while sopme are handycapt, what is up with all this why cant some of the people you have working inside help with all that. This is pretty sad a big company like your to treat people like this . aut to be a crime
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Review
#1423041 Review #1423041 is a subjective opinion of poster.
Service
Chevron Customer Care
Reason of review
Poor customer service
1.0
Details
Needed to contact Chevron to give them my new credit card number. Unable to speak with 'live' person. Everything was automated.Unable to make the change. I have been a loyal Chevron customer for over 25 years. It is unfortunate that Chevron cares so little about their...
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Review
#1366565 Review #1366565 is a subjective opinion of poster.
Service
Chevron Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I asked him why you can't pay for the amount of gas you use, and he just repeated what he said before, was so dumb I finally gave up. I called Chevron customer service and was told that's the way to pay now because "we are using a new system." Wow, I won't be going to...
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Review
#1300039 Review #1300039 is a subjective opinion of poster.
Service
Chevron Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Chevron in San Diego, California - Having to Show ID for Tobacco and Alcohol

2.0
Details
Lake County, CA. I find it horrible when you're over 60 years old, on a scooter, with grey hair and you are required to show ID for alcohol and/or tobacco when they don't drug test their employees. I haven't found any other business that does this besides Chevron and their gas prices are outrageous. I refuse to buy gas at Chevron. Maybe you should drug test your employees before you require a 60 year old to show ID.
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Review
#1248224 Review #1248224 is a subjective opinion of poster.
Service
Chevron Customer Care
Reason of review
Poor customer service
1.0
Details
I have no family, children, husband or anyone I could call to help me. Chevron and Synchrony Bank, put me in danger that day. They didn't care about anything other than themselves. That's what I get for being a good customer and keeping my card paid off. I guess there...
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Review
#1189765 Review #1189765 is a subjective opinion of poster.
Service
Chevron Customer Care
Cons
  • Them putting my life in jeopardy
Reason of review
Poor customer service
Preferred solution
They owe me a apology and I want everyone to know that this company will stab you in the bank first chance they get!
Tags
  • Poor Service

Chevron always closed

1.0
Details
How do I live in a 24 hour city but every time I go to the chevron on the corner of lake mead & rainbow in Las Vegas, nv always closed with some rude employee giving me an exuse? There is a sign on the window that says in restroom or cleaning floors. When it is open he never says thank you when I check out. He works the grave shift I’m assuming since he’s always there late at night.
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Review
#1168698 Review #1168698 is a subjective opinion of poster.
Service
Chevron Customer Care
Reason of review
Poor customer service

Contact Chevron Customer Service

Website:
www.chevron.com
Mailing Address:
6001 Bollinger Canyon Road
San Ramon, CA 94583
USA
Phone:
(925) 842-1000
All Chevron Contacts

Chevron Reviews

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  5. 3 reviews
Chevron reviews

Chevron - Was refused to use the restroom.

I stopped by to purchase fuel at the location on orange Dr, Vacaville,CA. I went inside the store and asked if I can use the restroom. The lady and man on duty said that they closed the restroom at 8:00pm. Horrible service. Will not stop here again. I would like to know all the locations that is link to this location. I have to drive around to look and went to another place to relieve myself.
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Review
#1041028 Review #1041028 is a subjective opinion of poster.
Service
Chevron Customer Care
Reason of review
Poor customer service