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Chevron review in Tucson, Arizona: POOR Business ethics

1.0
Details
Once i paid for gas and started to fill up the pump stops and as i tried to explain to the employee he shuts me up and said ,maybe your tank is full without me even explaining what the problem is. He dismisses me to hang up the pump without any explanation on what is going on, like if i work for him. I was told it would be credited back to my account but the problem is i still don't have gas or the money i used is gone until its credited back on Monday. What am i suppose to do without gas or money to fill up? I always use chevron but some of your representatives are making Chevron look bad, specially when the store has bad hygiene with poor customer service.
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Review
#1634086 Review #1634086 is a subjective opinion of poster.
Service
Chevron Customer Care
Cons
  • Service
  • Them putting my life in jeopardy
  • Bad attitude
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • credit rip off
  • Money Hungry
  • Horrible Company

Chevron Staff Review

store 953. Had lunch other day and most awful experience I've encountered watching the Manager embarrassing one female in front of many customers and other employees. Furthermore continued to speak badly in Spanish to other employess. The female employee helped thru the rush then walked out....poor management skills...and she is a GM...shame on you lady.
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Review
#679776 Review #679776 is a subjective opinion of poster.
Reason of review
Poor customer service

Chevron Employee stole my debit cards used to make payments on Chevron Card - Both my banks closed t

This has been an ongoing battle with Chevron. They are aware of this!!! The employee was posting (at least once) on a different customer of Chevrons. It was intentional as I made the payments via phone or they called me (when they wee saying they didn't get my payments). Long and short, be very careful how you deal with them. I am still waiting for this situation to be resolved. At the time this went on I owed very little, in fact would have probably been almost paid off. Now, they turned me into collections and have added mega jacked charges and still haven't credited my account based on time payments were made, and also still refuse to audit the account for all the payments I made from other instituions! This is wrong, and most would agree illegal, yet, I am still waiting!!! More than fedup!!! I had this account with them for about 20 years and that is the thanks I got!!! Rip me off and have the audacity to try to collect about triple what was owed because I refused to keep making payments until they fixed it....
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Review
#410778 Review #410778 is a subjective opinion of poster.
Service
Chevron Customer Care

Contact Chevron Customer Service

Website:
Mailing Address:
6001 Bollinger Canyon Road
San Ramon, CA 94583
USA
Phone:
(925) 842-1000
All Chevron Contacts

Chevron Products and Services Reviews

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